FAQ

Thank you all for trusting and supporting Hongchi to install Rinnai gas dryers. We've compiled the hands-on experience from installing hundreds of units in recent years, along with all kinds of questions customers want answered, so you can quickly get the picture and decide without reading every article. We also compare the performance of different dryers — heat pump, electric and American-style dryers are all explained in detail, plus...

Q1: What types of gas stoves are there, and how should I choose? A1: Common gas stoves are divided into the following types by installation method and function: Built-in hob: installed on the kitchen countertop with the control knobs also on the countertop; attractive and easy to clean, it is the mainstream choice for modern kitchens. Recessed gas stove: the controls are on the cabinet panel below, for a more integrated look. Tabletop stove (freestanding): can...

Q1: When moving house, can I take my old gas stove to the new home? A1: Not necessarily. When moving, besides checking the stove size, you also need to confirm whether the fuel type and gas type used at your old and new homes match. The main fuel supplies for typical homes are: natural gas (NG1, NG2)...

Q1: Why does my shower water run hot and cold? What are the common causes? A1: Shower water from a gas water heater that runs hot and cold is usually related to water pressure, temperature settings or ageing equipment. Common causes include: Insufficient water pressure or flow: top-floor homes are too close to the water tank for adequate pressure, or scale in the hot water pipes reduces hot water flow too much to reliably trigger the water heater. Equipment type limitations: ...