Shipping Services
Shipment tracking links
This page provides the official tracking links of our partner logistics providers.
Using the shipping information in your dispatch notice, you can visit the corresponding website to check your delivery status.
Kerry TJ Logistics
Shipment tracking
Trackable from the day after dispatch
T-CAT (Black Cat) Delivery
If you have special requirements such as Black Cat time-specified delivery or cash on delivery, please check with Hongchi customer service
Chunghwa Post
Chunghwa Post registered small packets, convenience boxes, i-Mailbox, parcels
Trackable from the day after dispatch
7-11 C2C Delivery
7-ELEVEN parcel tracking
FamilyMart Store-to-Store
FamilyMart convenience store-to-store shipping
For other questions, please contact customer service
If your delivery has not arrived within the expected time,
please contact our customer service for assistance
Tracking and delivery notes
Notes
- After your order ships, it takes about a few hours to the next day before delivery information becomes available
- If no information is found, please try again later or check the next day
- Actual delivery times are subject to the logistics company's operations
- Remote areas or holidays may cause delays
- If your delivery has not arrived within the expected time, please contact our customer service for assistance
- Our company will never call you to ask you to operate an ATM or change your payment method
- If you receive a suspicious call, do not provide any personal information
- If in doubt, please contact our customer service directly to confirm
