Delivery and Shipping Fees

📮Chunghwa Post(Post Office Convenience Bag / Convenience Box / Parcel / i-Mailbox)
Terms: Subject to Chunghwa Post's prohibited-item and compensation terms under the “Postal Act” and the “Regulations Governing the Handling of Postal Items”. 
Recommended shipping options available through Hongchi:
Standard ambient parcels: each single parcelmust not weigh more than 20 kg.Shipping within Taiwan's main island; shipping fees differ between the main island and outlying islands. If your delivery address is on an outlying island, please confirm the shipping fee with Hongchi customer service.
Convenience Bag (No. 1 Bag): For very small, lightweight accessories only, with a weight limit of 1kg.
Convenience Box (Box5): Suitable for general small to medium accessories. If your item is small in volume and weighs over 5kg but under 30kg, you can ship it this way。
If you need to purchase a box in another size and have it shipped, please contact Hongchi customer service。
If no one at home can receive the delivery and there is no building management office to accept parcels on your behalf, you can choose i-Mailbox pickup. At checkout, please be sure to provide the correct i-Mailbox name and address, and remember that your parcel must fit the locker size at the pickup location.


🏪 Convenience Store Pickup (7-ELEVEN Store-to-Store Shipping / FamilyMart Store-to-Store)
Terms: Must comply with the convenience stores' pickup service contracts. Suitable for small accessories; oversized or overweight items must be shipped another way.
7-ELEVEN Store-to-Store Shipping: Longest side ≦45CM; length + width + height total ≦105CM; weight ≦10kg. For large parcels, please use the [7-ELEVEN 120cm dedicated shipping box],The 7-ELEVEN store address and store name are required．
FamilyMartstore-to-store: length + width + height ≦105 cm, single side ≦45 cm (recommended size 45cm*30cm*30cm), total weight must not exceed 10 kg.The FamilyMart store-to-store pickup store must be provided.

🐈‍⬛T-CAT (Black Cat) Delivery(ambient-temperature delivery only)
Terms: Handled under T-CAT's contract terms (shipping and maximum compensation per parcel follow T-CAT's official rules).
Different sizes are charged at different rates; please refer to theshipping fee information. The size limit for standard parcels is 150 cm, and each parcel must not exceed 20 kg.
Urgent Shipments & Extra Protection: For orders placed after 16:00 that need to be sent the same day, we can drop them off at a convenience store T-CAT point; suitable for customers who value parcel protection and higher coverage.
T-CAT Pay (Cash on Delivery): Some designated items support T-CAT Pay; the handling fee is paid by the buyer.Please contact Hongchi customer service。

🚚 Kerry TJ Logistics(for large equipment and heavy items)
Terms: Handled under Kerry TJ Logistics' shipping contract.
Freight Collect: Shipping fees for large items / long bathroom fixtures are calculated by the driver or depot based on the actual measured volume and weight,If you choose Kerry TJ Logistics, please use “freight collect” (pay the shipping fee directly to the driver upon delivery)。